Evaluation Fee: We offer a free initial evaluation of the data loss situation to assess the extent of damage and provide a detailed quote for the recovery process.
Service Levels: We offer multiple service levels based on the urgency of the situation: Standard Service: Recovery completed within 3-5 business days. Expedited Service: Recovery completed within 24-48 hours. Emergency Service: Immediate attention and recovery within hours.
Type of Media: We specialize in recovering data from various storage media including hard drives, SSDs, RAID arrays, USB drives, memory cards, and more.
Extent of Damage: Pricing is determined based on the complexity of the data loss situation, whether it's logical or physical damage.
Data Size: Pricing is influenced by the amount of data to be recovered, ranging from individual files to entire drives or RAID arrays.
Labor and Equipment Costs: Our pricing includes the cost of skilled labor, specialized equipment, and access to our state-of-the-art cleanroom facilities for physical recoveries.
Success Fee: We operate on a "no recovery, no fee" basis. You only pay if we successfully recover your data. Our success fee is competitive and reflects the complexity of the recovery process.
Additional Services: We offer additional services such as post-recovery support, data transfer, backup solutions, and data security enhancements for an additional fee.
Data Security and Confidentiality: We prioritize the security and confidentiality of your data. Our recovery process is conducted in a secure environment, and we offer optional enhanced security measures for sensitive data.
Taxes and Miscellaneous Fees: Our quoted prices are inclusive of all taxes and fees. There are no hidden charges, and you will be provided with a transparent breakdown of costs before proceeding with the recovery process.
Customer Satisfaction Guarantee: We are committed to ensuring your satisfaction with our services. If you're not satisfied with the recovered data, we offer a satisfaction guarantee and will work with you until you are fully satisfied.
Terms and Conditions: All data recovery services are subject to our terms and conditions, which are provided to customers before initiating the recovery process.
Note: For a detailed quote and personalized consultation, please contact our customer support team. We are available 24/7 to assist you with your data recovery needs.