At Data Recovery Doctor, we take your privacy and the security of your data seriously. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable data protection laws.
1. Information We Collect: We may collect the following types of personal information when you engage with our services
• Contact Information: such as your name, email address, phone number, and postal address.
• Device Information: details about the storage device and data loss scenario, including make and model, serial number, and description of the issue.
• Payment Information if you make a payment for our services, we may collect payment details such as credit card information.
• Communication Records: records of any communications we have with you regarding your data recovery request.
2. How We Use Your Information: We use the information we collect for the following purposes
• To provide data recovery services We use your information to assess your data loss situation, carry out data recovery processes, and communicate with you throughout the recovery process.
• To process payments: If you make a payment for our services, we use your payment information to process the transaction securely.
• To communicate with you: We may use your contact information to send you updates, notifications, or important information related to your data recovery request.
• To improve our services: We may analyze data trends and usage patterns to improve our services and customer experience.
3. Data Security: We employ industry-standard security measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and regular security assessments of our systems and processes.
4. Sharing of Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as data recovery specialists, courier services, or payment processors. These third parties are contractually obligated to maintain the confidentiality and security of your information.
5. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or by other means of communication.
6. Contact Us: If you have any questions or concerns about our Privacy Policy or our data practices, please contact us.